Property maintenance, sorted. Auckland-wide 0800 707 837
Case study

Leak repair and bathroom re-tile, Takapuna rental

By the Porter team · Last updated 26 August 2026

Hidden leak traced, repaired and re-tiled, with the tenant back in use inside a week.

Before
AfterBathroom re-tile, Takapuna

The challenge

A landlord had a staining problem on a downstairs ceiling and two tradespeople who had each looked at it and moved on. The tenant was still living there, so the work had to be sequenced around them. Verify with client

What we did

  • Traced the leak to a failed shower waterproofing membrane, not the plumbing
  • Coordinated plumber, waterproofer and tiler in the right order so nobody waited on anybody
  • Re-waterproofed and re-tiled the shower, made good the ceiling below
  • Kept the tenant informed directly, with agreed access windows

The result

  • Bathroom back in use in [a week] Verify
  • Root cause fixed rather than the stain painted over
  • Landlord invoiced once, for one job, at the quoted price

“Two people had already told me it was too hard. Porter found it, fixed it and my tenant never once rang me about it.”

[Name], landlord, Takapuna Verify: real quote with permission

Got something similar? Get a quote

Get a quote 0800 707 837